To access the best candle experience, it's significant to maintain your candle. The first burn is very important. It sets the tone for how the candle will continue to burn throughout its lifespan. Your wick will burn best when it's trimmed to 1/4 inch BEFORE EACH USE. Allow your candle to burn evenly, away from cooling and heating systems. Drafts may cause your candle to burn unevenly, which produces memory rings, that typically last the life of the candle.
Your candle should be burned within eyesight, and away from children and animals. Your candle has the ability to burn up to 4 hours, before requiring time to cool. The wax and fragrances we use are malleable and will shift properties when exposed to intense light and temperature. Storing your candles in areas that are dimly lit and dry will support the maintenance of your candle. Refrain from leaving your candles in your car. Extreme temperatures will negatively impact your candles.
FREE shipping for orders over $100
Please note that we reserve the right to change shipping carriers to get your order delivered to you in a timely and efficient manner.
All shipping charges are not eligible for refunds.
We are currently on a 7-10 business day fulfillment time frame (which is separate from USPS/UPS delivery times.) Business days are counted as Monday-Friday, excluding holidays.
Please make sure you enter the correct shipping address. Once your order is processed, it is out of our control and we cannot reroute packages. If we have to reship your order because the wrong shipping address was entered, you will incur an additional shipping fee. If the original package cannot be found, you may be charged twice for the items that were shipped to cover the costs incurred by us.
You will receive an email with tracking information once your order has been processed.
We are working to fulfill orders as fast as we can and we appreciate your patience!
